I think trust is either inbuilt or developed. We have an inbuilt trust in parents because they brought us into the world and we entrust our lives to them, so it seems a bit illogical not to trust them. We develop trust in them when we are very young because they are the people satisfying our needs with food and water. Similarly we trust doctors with our lives when we are seriously ill because they have our lives in their hands, and we trust them to stop us from dying because that's what they're paid to do. Again, pretty logical.
However, when we start talking about who we trust where media and the internet are concerned, things get a little more complicated. Seeing as the general public are increasingly becoming the journalists of the 21st century world, we no longer know who we can trust. I have always trusted The Times newspaper, simply because for me they have always been symbols of integrity - I have grown up with The Times, and I have come to take its word as quite trustworthy. However, now I can see that perhaps it's not so simple to trust this blindly. We encountered a bit about reliability in the Wikipedia entries, so inevitably some of the stuff will overlap. Here goes - why I trust what I trust.
- The writer. If the writer is a credible, reputable person who has already written good articles, then of course I will be more inclined to believe what he or she has to say. I suppose this, combined with social conformity and expectation, is why I trust The Times more than some of the things on the web. We have so much to learn about the web because it is so new, but The Times is an old, well-respected institution.
- Reputation and previous content. Most people would take what something like The Mail or The Sun have to say with a pinch of salt because the tabloids are generally regarded as fear-mongering papers that perhaps don't always tell us the most truthful stories. Hence if I find a blog that has a good reputation, like the Huffington Post or something like that, I am more likely to buy into what it has to say. That's why lots of people don't trust Wikipedia, even though it has proved itself reliable more often than not - it has a bad reputation.
- Medium. This is a slightly odd one, but thinking over this I found that I was more likely to trust papers than television, and more likely to trust television than the internet. Why? The only reason I can think of is that with a paper, there is something tangible there, something you can read and hold. It somehow seems more real. The TV news also sort of comes into this category because you can see what's happening and you are generally being told (on terrestrial channels particularly) the news by a well-respected institution. We seem as a society to have developed a sort of intrinsic trust in our favourite news anchors and writers, which links into the thing about who writes it.
The problem is that we no longer know who we can trust simply because we are the journalists. If you wrote an article online tomorrow, I wouldn't know who you were, I wouldn't know your reputation and I probably wouldn't like the fact that it was a web article and not in print. However, the criteria I mentioned above simply don't stand up any more. Things like Roo Reynolds' blog, which did an article on the G20 protests, is able to tell us so much more simply because he was there (scroll about half way down to find the article). He came, he saw, he blogged. Because technology is allowing us to do this, we have to think of other critical methods, but often the ideas overlap with the traditional things I mentioned earlier. Reputation - that's why I trust Roo Reynolds. Situation - was the person an eyewitness? Did he/she talk to the people concerned? Officiality - does it come from a news site or a blog? Actually, even the last one may not be the best criterion, simply because blogs and tweets sometimes get the news up faster and more accurately.
In short, we have to re-evaluate the reliability of the internet as a news provider and a source in general because of the way it works. Anyone can post from just about anywhere - does that mean that traditional forms of the media are on the way out? There is already talk of newspapers starting to fail as many turn to the internet to catch up with the daily occurrings, and events like the G20 protests were best covered by the people without the fancy microphones and smart suits - us. I find newspapers have a sort of charm in their seemingly old-fashioned, quaint practices, but the internet will, I think, inevitably overtake it, simply because we are seeing the emergence of a world where convenience is everything. Take what you see on the net with the same critical thought you would apply to a tabloid article or indeed any newspaper article, and more often than not you'll find that the facts come to you. Now if you'll excuse me, BBC SPORT beckons.














Mark Zuckerberg
